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NAVTEQ Maps are built by a company of thinkers, innovators, and dreamers. We’re developers, strategists, and researchers. In short, it is a company of leaders. Talk to any of us and you will find that we are not only passionate about digital map data, but also excited about the untapped and unlimited potential of a location-enabled world. Mar 24, 2009. Garmin switches to Navteq maps, offers free lifetime map updates. February and March are going to be big months for Garmin in Australia and New Zealand, with the GPS maker switching map providers.
Many Navteq Maps customers use GetHuman as a way to get in touch with the company- and many other companies for that matter- in a more expedient way. GetHuman also often has pro tips or even step by step guides that show you how to resolve whatever customer service problem you are having. The information and the tooling at GetHuman for doing this is all free and will be forever. For the most part, customers are on their own when facing an issue with a company like Navteq Maps, so the idea is to collect the best ideas and information we have an share it. And that includes sharing even descriptions of what complications we are running into or complaints that we have, in case there's another customer out there who has experienced something similar and has some advice to offer. Or maybe GetHuman can point you in the right direciton right away. Either way, please keep telling us what customer service issues you are having and keep sharing with others so we can keep expanding this resource.
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GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact USAA page. Or look at our Contact Equifax page. We can't really provide this kind of help if you're looking to contact Navteq Maps because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
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GetHuman does not work directly with Navteq Maps's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!